Hi @TJB24, I sent you a private message to learn more about this and information on how to begin a service request. The service request option is not an additional means of support.  This option allows you to share your reference documents, display calculation differences, etc. to challenge the program's calculations. This submission will be responded to via email once development has the opportunity to review and provide a determination. Make sure your contact information, including email address, is current. Otherwise, you can reply to the message with more details. Thanks!