@Karl 

I'm the solo preparer, and I have two part-time (25%-ish) staff: one admin for return processing, and one accounting clerk to help with my two bigger QBO bookkeeping clients.

I'm impressed that you have staff. Maybe I'm not billing enough.

I will keep the keyboard shortcuts in mind. CTRL+DOWN arrow, jumps to the same field among multiple entries on a screen.  WOW! that looks like a faster way to navigate.

And I agree that the printing options are very useful.

Reminder to myself: Got to the suggestions discussions to see what improvements are proposed.