ITAdmin
Level 2
03-12-2024
04:51 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Users receiving "Unable to validate your online credentials" for Lacerte 2019 and 2020. App was updated prior to 12/31/23 and was working the other day. Anyone else having this issue?
Best Answer Click here
ITAdmin
Level 2
03-12-2024
05:12 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Had to do the web setup for both years and now it seems to be working again. Strange since they had been updated.
LeslieC
Level 1
03-12-2024
08:45 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Having same issue. Going to wait until tomorrow to see if things change. otherwise, I will follow will reload program
Moderator
03-14-2024
12:58 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content