Jenn
Level 2
02-23-2024
03:57 PM
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on a few clients now we keep getting
Detail file is missing or damaged
When asked to attempt to repair we click yes & nothing happens. We then have to exit the program & reboot.
Does anyone know why this keeps happening?
George4Tacks
Level 15
02-23-2024
04:49 PM
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Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...
I would consider the FORCE websetup that part of the program repair tool.
If all else fails call support and they can help you.
Answers are easy. Questions are hard!
Jenn
Level 2
02-27-2024
10:04 AM
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Tried that as well, and still having issues.
George4Tacks
Level 15
02-27-2024
04:19 PM
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You should probably contact support to get there EXPERT HELP.
If you are daring, here are two support articles
Answers are easy. Questions are hard!
