SusanBradley
Level 3

Program was up to date but had to do a force reinstall from the web and then they lit up.

I've had to do this twice this year. Of interest this is a Windows 11 machine and last year our main updating platform was Windows 10.

Every Tues/Thurs I install the updates from inside Lacerte.

I will now change to doing a forced web install to ensure that the updates are truly being installed because clearly they are not using the "inside" method.