Does anyone know how to correct this?  We were on hold for hours this weekend and it is happening again.  

 

thanks! 

Shelly

 

0 Cheers
George4Tacks
Level 15

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... Have you tried the printer repair tools - one for pdf and one for "real" printer


Answers are easy. Questions are hard!

Thanks for the reply.  This didn't do the trick.  Hopefully Lacerte fixes this soon.  

SusanBradley
Level 3

What printer/printer driver are you using?  Can you print to pdf as a workaround?