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Hello,
Recently one of the Lacerte auto-updates was pushed into the 2022 program for the 990s I'm doing. During the unpack and install process, we had a power flicker and the install / update did not complete. I restarted my computer and the shortcut is blanked out on my desktop. When I click on it to start the program I get a blue message that "This app can't run on your PC" and "to find a version for your PC, check with the software publisher". Ok - great but, if I re-download the 2022 program to install it, won't it overwrite all my work? I've already worked on a bunch of clients and my fear is if I reinstall the software, it will all be erased. Can I reinstall without this happening or no? If so, please explain how to? If no, but there is a work around (grab the old data file in X directory and set it aside etc) that would also be helpful.
Thank you