LQCMpls
Level 3

6  pm Central and this is still a problem.  No form pop out and error messages galore.  The split screen kind of works but also occasionally crashed/freezes the program.  We have tried every single update/display reset/reload/reinstall/reboot/repair that we can think of with no fix.

When we called about the problems at 10 am this morning, we were told to expect it to be fixed in about 1 hour.

It would be FANTASTIC if Lacerte would use the banner notification function to let people know what the progress of the fix is, which would avoid (1) our staff wasting time tryin to fix it or waiting on hold with Lacerte and (2) free up Lacerte customer service resources for all the the people having to answer these questions all day.  

If anyone has sucess, please share.