jerry
Level 7
03-07-2023
09:04 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Rebooting didn't help. It also affected all 3 of my networked computers (which use a shared drive on one of the computers).
I was starting down the path of Tool Hub when Lacerte support answered the phone. Fortunately she agreed with Tool Hub and away we went. It took a few minutes to force the re-install (and required a reboot of the computer), but it fixed not only the computer I was working on, but the 2 others as well.
Support didn't know why it happened. I suspect a corrupted download, but who knows.
Back to tax returns. Thanks, abc!