Steelers Rule
Level 2

The update had an issue with my anti-virus software and the program ended up being quarantined.

I was on the phone with Lacerte support over an hour last night and they could not resolve the situation.

We spent most of the time diagnosing thru ToolHub, ran WebSetUp twice as well as rebooting.

Apparently some one in the "next level" of support is going to reach out to me soon (hopefully).