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In the 2022 version I'm getting an e-file diagnostic saying 'there must be a credit for child and dependent care expenses on Schedule 3 for efile purposes when a Form 2441 is present in the return. This return must be filed on paper.'
The client used a dependent care account for $5,000 in child care expenses for their one child which I put in box 10 of the W-2. I put the appropriate information into the 2441 screen. There shouldn't be an additional child care credit so nothing on Schedule 3, line 2 is correct. I don't understand why I can't e-file this return (and all the other ones like it).
The client had the exact same situation for 2021 with nothing in Schedule 3, line 2 and I had no problem e-filing that.
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I am getting the same diagnostic in a return. Hopefully Lacerte corrects this in a future update. When the time comes, I might try to efile it anyways with "efile error" disabled.
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I'm getting the same thing. I have a client that had $700 in W-2 box 10. They have no daycare expenses and it gives me the same diagnostic.
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Harper, let me know what happens if you try to e-file before it gets fixed.
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I am receiving the same error..
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I am getting the same diagnostic and when I try to efile, it gets to the validation screen and says "Error: Diagnostics" and wont let me click the "Send e-file Returns Now" button. I saw a comment somewhere else saying that they were able to efile and it was accepted even with the error. Not sure how you got past the part I am at.
Has anyone talked with Lacerte on this issue?
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Hi there. Is there a code or number on this diagnostic? A screenshot of your screens would be helpful as well!
How to use the snippet tool on Windows.
Thanks for the info!
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I'll leave the screen shot to someone else. The error code reads as follows:
"e-file: There must be a credit for child and dependent care expenses on schedule 3 for e-file purposes when a form 2441 is present in the return. This return must be filed on paper. (ref. #58266)
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I called Lacerte about it, but they couldn't really help me because there was no way to get rid of the diagnostic without changing the return to make it incorrect. I think there is a way to e-file by disabling the error, but I don't know how. I'm not able to finish this particular return because I'm waiting on some 1099s so haven't looked into it. I just wanted to figure this out before I got really busy.
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I have the same diagnostic ref# 58226
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Thanks for the tag.
Hold off on these returns if you can, we'll get more information on this new diag soon.
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Hi there, I am getting the same diagnostic error - any updates on this?
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"There must be a credit for child and dependent care expenses on schedule 3 for e-file purposes when a form 2441 is present in the return. This return must be filed on paper. (ref. #58266)"
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Any updates on this please?
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There will be an update in Tuesday's release that will remove diagnostic ref. #58266.
If you're needing to e-file before then, you'll be able to bypass the diagnostic. Thanks!
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I still have the critical for REF#58226. Was this issue not resolved?
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@Intuitjhaze ProConnect, which Paul said he uses, is the redheaded stepchild of the Intuit Professional tax software family. It gets the least attention around here.
The more I know the more I don’t know.
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I am using the Lacerte program
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@sjrcpa Newbie oversight on my part! Thanks for pointing that out. I'll move Paul's post to the appropriate forum.
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Even better if you could get that program some love.
The more I know the more I don’t know.
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@sjrcpa @Intuitjhaze
Luckily all three product teams are on the same page with removing this error.
The timing might differ between them but let's hope for this week.
There's been a report that ProConnect is no longer seeing it ✅
Waiting on confirmation from ProSeries and Lacerte.
Thanks all!
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My error from Lacerte disappeared yesterday.
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My error was cleared up on 2/8/22 as well
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I will try mine again.
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