DSwires
Level 1
‎01-13-2023 10:26 AM

We never received our copy of the current Tax season's CDs for doing taxes.  One of the computers we use doesn't connect to the fast internet to download so we really need the CD for getting the software started on that computer.  Can someone help with how to get the CDs sent to us.

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George4Tacks
Level 15
‎01-13-2023 10:32 AM

Call support https://proconnect.intuit.com/support/en-us/help-article/taxation/contact-lacerte-help/L4c6BR3CZ_US_...

How are you going to install the updates on this ticky tacky molasses download computer?

https://proconnect.intuit.com/support/en-us/help-article/product-system-requirements/lacerte-system-...

 


Answers are easy. Questions are hard!
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PhoebeRoberts
Level 11
Level 11
‎01-13-2023 10:39 AM

I haven't seen mailed CDs in years! 

From My Account (https://myproconnect.intuit.com/account/dashboard), click on Previous Years on the right below Download 2022. Then when it says Select Previous Year, pick 2022.  Then pick Download Full CD image. That'll create a file you can burn to CD.

Screenshot 2023-01-13 103458.jpg

Alternatively, do your normal download on a computer that has good internet, copy the 22Tax directory to the no-internet computer via sneakernet, and run TaxSetup.exe.

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