George4Tacks
Level 15

See https://proconnect.intuit.com/support/en-us/help-article/product-system-requirements/lacerte-system-...

Browser: A recently updated version of Google Chrome, Mozilla Firefox, or Microsoft Edge.

I use Chrome and I have not difficulty with any of the prior years.

Possibly you need to update the programs. Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... to do new install on any years you are having problems with.


Answers are easy. Questions are hard!