misakop
Level 2

I have Login problems

I have no problems logging in to Lacerte 2019 thru 2022 or Lacerte 2015 and before, BUT I can no longer log in to Lacerte 2016 thru 2018.  I get the Sign in window which says "Browser not supported" "Download the latest version of one of these browsers to continue".  BUT no browsers are listed.  I have Windows 10 with Microsoft edge installed and I normally use my most recent version of Google Chrome as my default browser.  I use these older versions of Lacerte for client data about previous filings.  Lacerte update scheduler installed updates for these programs, but I cannot log in to complete the updates or to see client data.  How do I log into these programs again?

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