Is Intuit paying you something to defend them? How about I withhold my $9000 until they fork over the product? Seems that went out of my credit card months ago. Believe me, I am no crybaby - I know very few people who can do what I am doing, and do it with the clients' best interests in mind. It's just that 12 hours per day, 7 days a week, for 12 weeks is a whole lot easier if I can rely on Lacerte to do what it has always done in the past - get me rough drafts of those forms in November.