Please see:

https://proconnect.intuit.com/community/lacerte-tax-discussions/discussion/kaspersky-deleting-commgr...

Are you using Kaspersky?  Another contributor has e-mailed Kaspersky about this.  Even with the work around, I am having trouble trying to get updates for 2021 only.  When you click on tools and then update, it takes a good 5 min to get the response if up to date or not.