TMD376
Level 1
‎08-02-2022 04:20 PM

I have been trying to download 2020 and I keep getting an error that says Browser is not supported. I have 2021 no problem I don't understand why I can't get past this. All the issues I saw on this are for logging in. Nothing about downloading. I have a BRAND NEW computer. 

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abctax55
Level 15
‎08-02-2022 04:34 PM

Congrats on the brand new computer...

Use WebSetUp or ToolHub to install the program.  This resets to the correct browser (as IE is no longer supported).

HumanKind... Be Both
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TMD376
Level 1
‎08-02-2022 04:36 PM

I tried using the tool hub I got the same error message

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abctax55
Level 15
‎08-02-2022 04:43 PM

Make sure Tool Hub is up-to-date?  I just updated mine.   

HumanKind... Be Both
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TMD376
Level 1
‎08-02-2022 04:45 PM

Okay no updates available. 

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