Dubalicious
Level 1
07-21-2022
09:47 AM
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I am having an issue with the client letter/text editor where all instances of "you/your" are being changed to using the taxpayer's first name - most of the time making it sound ridiculous.
Here are a couple examples....
My letter reads "we look forward to working with you" when I go to print it it reads "we look forward to working with DUBALICIOUS".
Where it reads "we are pleased to have you as a client" the printed version says "we are pleased to have DUBALICIOUS as a client."
I haven't worked on letters much in the past so I suspect it's related to a keyword or maybe a salutation input/override somewhere?
Would appreciate any help I can get, thanks!
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