Dubalicious
Level 1

I am having an issue with the client letter/text editor where all instances of "you/your" are being changed to using the taxpayer's first name - most of the time making it sound ridiculous. 

 

Here are a couple examples....

 

My letter reads "we look forward to working with you" when I go to print it it reads "we look forward to working with DUBALICIOUS". 

Where it reads "we are pleased to have you as a client" the printed version says "we are pleased to have DUBALICIOUS as a client."

 

I haven't worked on letters much in the past so I suspect it's related to a keyword or maybe a salutation input/override somewhere?

 

Would appreciate any help I can get, thanks!

 

 

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