Hi there,

We have many years of Lacerte installed in our system at work.  We tried to log into our Lacerte 2016 and keep getting the message from Intuit Proconnect that "browser not supported - download the latest version of one of these browsers to continue."  

However it doesn't list any browsers below and I am pretty sure we have Chrome, Firefox and Edge - and hopefully all updated.  

We've tried on several computers but to no avail.  I also tried to look up a solution online but nothing really helpful.  Do we need to delete cookies/browsing history for this one or is there something else we can do?

Thanks so much!! 🙂