itonewbie
Level 15

Did you process and file the returns strictly in accordance with the procedures outlined?  We've never had any problem (touch wood):

https://www.irs.gov/individuals/international-taxpayers/u-s-taxpayers-residing-outside-the-united-st...

https://www.irs.gov/individuals/international-taxpayers/u-s-taxpayers-residing-in-the-united-states

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Still an AllStar