roz2
Level 4

We tried to cancel an automatic withdrawal of estimated payments using the 1-888-353-4537.  Has anyone succeeded in getting the payments stopped?

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PhoebeRoberts
Level 11
Level 11

Yeah, I do a couple each year. Never had a problem.

roz2
Level 4

Thanks, I completed it today. I just had to stay on the phone pass the button-pushing to get a person.

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PhoebeRoberts
Level 11
Level 11

Yeah, I always have to talk to a person. I appreciate that the script they follow never involves asking if I'm the client or someone else.

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roz2
Level 4

Yes, I did take care of it, and I like the script too. However, it is easy once you do it and are no longer afraid you may be making another payment.

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