I've contacted support. Over and over and over. Spent more time today, this go around was only an hour on the phone. I was told another update was coming tomorrow. Can't wait. And if that doesn't work, I can be sure to rely on the Lacerte Tool Hub to push the updates through again. Here's a novel idea...build a software program that actually works and listen to your customers the first time they inform you of a problem! Here we are, well, actually you, Lacerte, on April 6th scrambling to get things done. Not only does your program not function correctly for NYC residents, now NYS returns are being randomly rejected too. Double the fun - great job.