Our Federal returns were accepted, but NYS are rejected. And these returns are independent of the ridiculous NYC problem that has been going on for over a month. Funny. Two critical alerts are published today about these issues, but our firm has been making Lacerte aware of the NYC residency return issue for over a month. CRICKETS. I'd post the email we finally received from the software support management team but I'd prefer not to embarrass Lacerte even more than they already are.