Ask if she did a "Back Door" Roth - Make a non-deductable IRA contribution and the investment advisor immediately does a Roth Conversion for the non-deductable IRA contribution.

Since no deduction, there is no tax on the conversion and you don't have to worry about income limits, as there are none relating to Non-Deductable IRA contributions.

If that is what they were trying, you will need to do more looking to see how to enter it. I know they exist, but have never had to enter one.