Highlight the client and click Ctrl + L to start an e-mail to Lacerte. You can attach a sanitized copy of the file that shows the error and give a detailed explanation of what you think is wrong. 

The Idea Exchange to start a wish list of improvements to features in the program that did not previously exist.

The Ctrl + L is to report computation errors, forms that don't print right, ... things that worked yesterday, but don't work today.