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I have been successfully printing Organizers for a day and a half when I suddenly got the following message and can no longer print Organizers.
"Client(s) failed during processing: 48015"
What does this message mean and how do I fix it?
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Is 48015 a client number? Is that client locked?
Answers are easy. Questions are hard!
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Yes, the 48015 is a client number, however, the client is not locked. Each client I have tried in the last 1 1/2 hrs has not printed and none of them are locked. I have tried rebooting my machine and still no luck.
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I'm having the same issue, exactly as you described. Were you able to resolve the issue?
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Answers are easy. Questions are hard!
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Hi All
Any updates or fast solutions to the issue with not printing organizer ?
It seems like you have to be an IT person to do what article suggest.
Thanks,
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Back up that specific client. Unlock the client. Try to print.
Answers are easy. Questions are hard!
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Did you resolve the organizer printing issue? I am trying to print and have the same issues.
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Back up that specific client. Unlock the client. Try to print.
DID you try George's suggestion?
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After two hours on the phone with Lacerte, it seems the issue is the engagement letter that I added to the organizer. The organizers do not print and kick me out of Lacerte 2020 when printing with the engagement letter. Once I suppress the engagement letter, or use the default letter from Lacerte, there is no issue printing.
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I print an engagement letter - one that I have customized over the last 15-plus years - with all my organizers. I have *never* had a problem.
Maybe try copy/paste to an new engagement letter (name it some thing different, obviously...) and avoid any special characters - use just letters & numbers.