Saints be praised.  Lacerte turned out to be open today.  It took about an hour, but I finally noticed a prefile filter: with one of my statuses following it.  I finally said to her that is still bothering me so finally went to filters in the tabs above and found pre filter and removed the status and put all.  

I was not anywhere near that setting when I was initially changing the status of a client.  Thanks for all you help though.  Now if it happens to you, then you'll have an answer.