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My Lacerte 2020 won't start from the desktop. When I double click the program the blue tornado will spin for about 15 seconds but nothing happens. Can someone give me a fix? Thanks
Jim Mahoney
Allentown, PA
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Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...
First try should be the FORCE websetup
Answers are easy. Questions are hard!
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Thanks I'll give it a try.
Is this a new version and do I have to manually remove any previous versions of the tool?
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I used the Force to reinstall the software. When I run from the desktop icon, the login screen flashes briefly and then disappears.
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This may help
Answers are easy. Questions are hard!
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I have tried every on of the option in the repair tool and the program still doesn't start up. I seem to recall a similar problem I had with a previous version that was fixed by deleting one of the INI files but I can't seem to find any information on it anywhere.
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MAYBE this one? You may have to call support
OR
When you do get a solution, please post it here
Answers are easy. Questions are hard!
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Thank you. That looks familiar. I will try it and post the results
