Dale8460
Level 1
03-15-2021
04:43 PM
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I can not access the 2020 software at all. Lacerte says the path is not valid. I have not changed anything. Anyone else having this problem?
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LRisenhoover
Level 1
03-15-2021
05:15 PM
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We had this issue last week. When we looked at the Lacerte/20tax/setup20 folder it was empty. We went online to Lacerte and redownloaded the installation files and then we were able to open Lacerte.
George4Tacks
Level 15
03-15-2021
06:18 PM
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Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... the websetup with FORCE in this tool fixes almost everything.
Answers are easy. Questions are hard!