colinsbray
Level 3
‎03-12-2021 03:37 PM

How do we alert Lacerte of an outdated mailing address for a particular form?

Oregon OR-65 (Oregon partnership return) has an updated address as of 2-26-21 per this revision of the instructions:

https://www.oregon.gov/dor/forms/FormsPubs/form-or-65_101-065-1_2020.pdf

The correct address should be:

Oregon Department of Revenue
PO Box 14555
Salem OR 97309-0940

Yet this is what populates in Lacerte:
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pamdory
Level 8
‎03-12-2021 04:21 PM

I had an issue with an Oregon form earlier in the season and got my best response by contacting the Practitioner email [email address removed]   and telling them about it.  They contacted their liason at  Lacerte and got it done faster than I could trying to call tech support.  The practitioner specialists are good at getting back to you pretty quick also.

Thanks for the heads up.