Of course they should! You would think they would have attempted to contact me since I waited on hold for 45 minutes and explained what happened on here? one would think they monitor these chat communities. I just don't have the time to chase them hoping this was an (explainable) isolated incident.

What happened to Lacerte? They used to be pretty good at helping us. Now Intuit doesn't seem to care. I hate thinking of changing, I've used them for over 20 years maybe 30.