1. Post your question here - Other users have a great deal of experience and will likely answer your query.

2. Computation issue - report this to Lacerte by e-mailing the problem and maybe even the file to Lacerte. It all starts with Ctrl + L  https://proconnect.intuit.com/community/accounting/help/sending-an-email-to-lacerte-support/00/4763

3. As a last resort, get on the phone with other projects to complete while you are on hold. https://proconnect.intuit.com/community/taxation/help/how-to-contact-lacerte-for-help/00/4691