I was called by my client who informed me that she just received a call from a tax preparer who said that she received her information via intuit link!! I am very perplexed by this. I looked at my Link status and the client hasn't responded according to my software.

I proceeded  to contact Lacerte support who left me on hold for 45 minutes and never came back. they have all my information and you would think they would try and contact me? I guess something like this is not a HUGE security issue in their minds!!

Any suggestions? I'm sure that makes all of us extremely apprehensive using Link!!