George4Tacks
Level 15
02-17-2021
07:24 PM
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Possibly remove the DMS printer driver on those workstations, then reinstall
- Close Lacerte and DMS.
- Hold down the WindowsKey+ E to open a file explorer.
- Navigate to C:Lacerte??taxlacertepdf_450_tool.exe and highlight lacertepdf_450_tool.exe.
- Note: (?? represents the year of the program).
- Right click and choose run as administrator.
- Wait for the program to run. Press any key to continue will be displayed when it is finished.
Part of the repairs shown at the bottom of https://proconnect.intuit.com/community/help-articles/help/remove-and-reinstall-lacerte-and-dms-pdf-...
Answers are easy. Questions are hard!