Unfortunately, this is a peer-to-peer support forum, which means you won't get anyone from Lacerte to participate.  ProSeries users are a bit luckier as someone from the product team recently joined and he's been quite active and responsive.

Probably not something you're hoping to hear.  But like I said, you can't import directly from Intuit Link.  Although you can import with Tax Import, it's a different product you need to license and it's not integrated with Intuit Link.  This means you will need to first download the files from Intuit Link and go through the process in Tax Import to import them into Lacerte.

My understanding from the articles is that Tax Import only works with PDF, which means you'd need to first convert any JPEG files into PDF.  Since I don't have any experience with Tax Import, I won't be able to offer any personal insight.  If you want to know more, some of my friends here may be able to help.

E-Organizers are a double-edged sword.  It may save you time if your client is very meticulous and organized in entering data but would be a nightmare to deal with if there are a lot of errors you need to clean up.  In many ways, it could be worse than reviewing a badly prepared return, especially if you import before a thorough review.

To get your voice registered (which does not translate to "heard" though), you can use the Idea Exchange in the hyperlink below.  Truth be told, this is a reincarnation of what ProSeries had for many years and there was no lack of suggestions.  However, even those with many, many, many votes from ProSeries users never get implemented.  Hey, but I'm an optimist and you can always be the lucky winner!

https://proconnect.intuit.com/community/lacerte-tax-idea-exchange/idb-p/604