George4Tacks
Level 15

Are you indicating that it is not listed on your "My Account" or are you saying it won't download.

https://proconnect.intuit.com/community/tax-return/help/how-to-download-and-install-lacerte-prep-fil...

https://proconnect.intuit.com/community/download-products/help/how-to-download-next-year-s-lacerte-p...

Here is  how to contact support.


Answers are easy. Questions are hard!