tadd
Level 2
01-07-2021
02:07 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Something strange is going on with our firm's 2019 Lacerte. We aren't able to print 2020 tax organizers and the program isn't able to locate our cover letter templates. Is there a problem with the data filepath? Please help!
Labels
abctax55
Level 15
01-07-2021
02:21 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Networked or stand alone?
Double check both your data path and your system path.
I'd be more specific but I just downloaded the update and now can't even get the program to open.
HumanKind... Be Both
George4Tacks
Level 15
01-07-2021
03:29 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... it is supposed to cure those ills without a call to support.
Answers are easy. Questions are hard!
