The older programs got updated for the switch to W10 and 64-bit:

https://proconnect.intuit.com/community/security-and-access/help/updated-requirements-for-ty17-lacer...

You can read this topic and follow the link to the Tool Hub, and there is a support contact url there, as well:

https://proconnect.intuit.com/community/lacerte-tax-discussions/discussion/lacerte-on-new-computer/0...

They should be able to help you with the W10 system when you are wanting to keep old programs.