abctax55
Level 15

There's something new this year called Lacerte Tools Hub that supposedly works wonders with all sorts of installation issues.  I haven't tried it, as my AV software thinks it has a virus and I haven't worked thru the solution.  

Try it, or call Lacerte support.

OR - as an afterthought, make sure all Win10 updates are current.  I've heard of issues if not.

HumanKind... Be Both
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