lgalvin
Level 3

I spoke to someone on Monday - for quite a while.  She acknowledged the issues per the December 1 Critical Alert we received.  Yes it has to do with borders, bitmaps, appointments but also indicates some font issues in letter, incorrect amounts for IRA values, spacing off with underlined text and columns shifting to the left.  The agent told me that there would be an update on Tuesday (12/8) that would correct most of these issues with the exception of the bitmaps (which we don't use - you can find it in the utility tool in Organizers).  She indicated that all the issues would be resolved by month end - I did express my displeasure with that.  However, there was no update and since she was quite vague about what was being fixed I don't want to print hundreds of organizers only to have a problem with some random issue.  Between Quickbooks and Lacerte the lack of interest in serving customers from Intuit is quite astounding.

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