Hi there,

Not sure if this is the issue, but I'd go to Settings > Options while in the Individual module and make sure that your default printer is set to an actual printer and not "Lacerte Tax PDF".

If the issue persists, I would try running the Lacerte PDF Repair tool to resolve: https://proconnect.intuit.com/community/printers/help/pdf-and-component-repair-tools-for-lacerte-and...