George4Tacks
Level 15
07-24-2020
04:38 PM
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Have any of you sent a copy of a return to Lacerte to make them aware of the problem? Highlight the returns and use Ctrl + L to open a message with the return attached. Give detail explanation of the problem and that will open a repair ticket to hopefully get the issue resolved.
https://proconnect.intuit.com/community/accounting/help/sending-an-email-to-lacerte-support/00/4763
Answers are easy. Questions are hard!