George4Tacks
Level 15

Have any of you sent a copy of a return to Lacerte to make them aware of the problem? Highlight the returns and use Ctrl + L to open a message with the return attached. Give detail explanation of the problem and that will open a repair ticket to hopefully get the issue resolved. 

https://proconnect.intuit.com/community/accounting/help/sending-an-email-to-lacerte-support/00/4763


Answers are easy. Questions are hard!