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@kai wrote:

I also have this question!

At our firm, not only have we experienced this issue when dealing with spouses, but also we can't "CC" ourselves on the email and we would like to be able to do so. This way we have a record in email of the communication. But no luck so far in finding an answer or solution!

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Not getting a copy of the correspondence sent from Link is only of the biggest drawback that was brought to Intuit's attention years ago but they don't see that as a priority.  For that reason, we would either (1) copy and paste the message before it is sent from Link to a text file for our own records with date and time manually entered or (2), better still, forego using messaging from Link altogether and revert to good ol' fashion email instead.

For most professionals, let along one that is compliance-centric like ours, having copies of all pertinent correspondence is important.  It is not unclear why Intuit does not understand this, being in business themselves.