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Just curious if anyone has discovered this particular issue and a fix for it. Several workstations on our network with Lacerte 2018 and Lacerte 2019 installed on them have seen the Lacerte 2018 program crash upon the attempted printing of tax organizers from the 2018 product for the 2019 tax year. We have also tried printing organizers to the Lacerte PDF driver but this also crashes.
When these crashes occur there is typically no warning message from Lacerte, the program just closes. These crashes appear as ".Net Runtime" errors with an event ID of 1026 in the Windows applications event log. All workstations are on Windows 10 build 1903 64 bit operating systems and identical hardware. All machines have updated the 2018 and 2019 software fully to latest update patches through today February 11, 2020.
What is really strange about this issue is that other workstations on the network can access the exact same clients that crash the previous computers and can print organizers without incident.
Any ideas or help would be greatly appreciated.
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