rootesrooter
Level 3
12-06-2019
06:11 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
It's been about a year, but I've been able to view monthly statements in the past without problem. I'm not getting error messages. Nothing happens when I click "View." I'm able to download a file but it's a generic format and displays as a jumble of data. Same with downloading as an Excel file. Plain Jane Dell desktop with Win 10.
Best Answer Click here
Labels
George4Tacks
Level 15
12-06-2019
06:11 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
It seems to be working for me. There is a drop down to select the month. As soon as the month is selected, the pdf pops up in another window. Possibly you have a pop up blocker.
Answers are easy. Questions are hard!
rootesrooter
Level 3
12-06-2019
06:11 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Pop-ups were indeed blocked. I unblocked them, but no change. Clicking on a month still brings a "Open, Save, Cancel" bar at the bottom. Clicking "Open" shows nothing, Save As creates and saves a text file that is gobbledygook when opened in Notepad.
Munti73
Level 1
12-06-2019
06:11 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Do you have any PDF reader app installed in your device (Adobe Acrobat, Foxit Reader, SlimPDF, etc.)?
rootesrooter
Level 3
12-06-2019
06:11 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Adobe Acrobat is the default for pdf's.
AshleyatIntuit
Employee
12-06-2019
06:11 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
You mentioned it saving in txt file, are you able to change the format to PDF in which it saves? That would be the dilemma there.
vww78
Level 2
12-06-2019
06:11 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Did you ever resolve this? I am having the same issue.