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Troubleshooting Runtime Error 0 when printing reports in EasyACCT

by Intuit• Updated 6 months ago

Runtime Error 0 is a general error. It usually indicates that there's a shortage of resources. Because there's no one-size-fits-all solution, you'll need to use a process of elimination. Below are the most common solutions to Runtime Error 0.

If you're seeing Runtime Error 0 when printing or viewing Form 940, this usually indicates that there are no employee records in the company. To fix this, add a dummy employee record and complete the required fields on the Main tab. You don't need to enter wages.

Solution 1: Run as administrator

  1. Close EasyACCT.
  2. Right-click on the EasyACCT icon and select Run as administrator.

Solution 2: Reset the default printer

Use this solution if the program is crashing while selecting or adding a bank account on the Print Preferences screen.

  1. Close EasyAcct.
  2. Type "printers" in the search box on the taskbar.
  3. Select Printers & scanners.
  4. Select Hardware and Sound and choose Devices and Printers.
  5. Right-click on another printer and choose Set as default printer.
  6. Change the default printer back to the original printer.
  7. Open EasyACCT.
  8. At the Company Selection screen, select Print Preferences from the File menu.
  9. Select Restore Defaults for All Report Categories.
  10. Try printing the report again.

Solution 3: Check the level of the User Account Control (UAC) settings

  1. Type "UAC" in the in the search box on the taskbar.
  2. Select Change User Account Control settings.
  3. Lower the notification bar one level at a time and test in between.
  4. Click OK.
  5. Try printing the report again.

Solution 4: Update the default printer driver

  1. Type "Control Panel" in the search box on the Windows taskbar.
  2. Select the Control Panel application.
  3. Select Hardware and Sound and choose Devices and Printers.
  4. Right-click the default printer and choose Update driver.
  5. Try printing the report again.
    • If this doesn't work, try deleting the printer and restart the computer. This will force Windows to find and install the printer driver again.
  1. Reboot the machine getting the error.
  2. Try printing the report again.
  1. Go into File Explorer.
  2. Search for the C:\Windows\EZACCTW.ini file and delete it.
    • If you're using the EasyACCT business system, the file name is C:\Windows\EZACCTWB.ini instead.
  3. Try printing the report again.
  4. Search for the C:\EasyW\EZPRTSET.DAT file and delete it.
  5. Try printing the report again.
  1. Open EasyACCT.
  2. From the File menu, select Print Preferences.
  3. Check which printer is shown as default.
  4. Select Restore Defaults and choose All Report Categories.
  5. Try printing the report again.
  1. Right-click on the company from the Company Selection screen.
  2. Select Copy Company.
  3. Type in the destination.
    • For example: C:\??? where ??? is the 3-digit company ID. This ensures it'll be the only company in that folder.
  4. Use Windows Search or Windows Explorer to browse to the folder just created.
  5. Search for *x.??? files.
    • ??? is the 3-digit company ID.
  6. Delete the files found in step 5.
  7. Run Data File Index Repair in all modules.
  8. Try printing the report again.
  1. Type "printers and scanners" in the search box on the taskbar.
  2. Select Printers & scanners and choose your printer from the list.
  3. Select Open queue and clear it.
  4. Try printing only one report.
  1. Type "display settings" in the search box on the taskbar.
  2. Choose Display settings.
  3. Use the dropdown menu under Display resolution to select 1024 x 768.
  4. Try printing the report again.
  1. Open the Task Manager.
  2. Go to the Startup tab.
  3. Select each item and click Disable until there aren't any left.
  4. Try printing the report again.
  1. Follow these Microsoft instructions to turn off firewalls.
  2. Go to the support page for your antivirus program to learn how to disable the program.
  3. Try printing again.
  4. Turn firewalls and antivirus programs back on.
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