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Troubleshooting Runtime Error 0 when printing reports in EasyACCT
by Intuit• Updated 6 months ago
Runtime Error 0 is a general error. It usually indicates that there's a shortage of resources. Because there's no one-size-fits-all solution, you'll need to use a process of elimination. Below are the most common solutions to Runtime Error 0.
If you're seeing Runtime Error 0 when printing or viewing Form 940, this usually indicates that there are no employee records in the company. To fix this, add a dummy employee record and complete the required fields on the Main tab. You don't need to enter wages.
Solution 1: Run as administrator
- Close EasyACCT.
- Right-click on the EasyACCT icon and select Run as administrator.
Solution 2: Reset the default printer
Use this solution if the program is crashing while selecting or adding a bank account on the Print Preferences screen.
- Close EasyAcct.
- Type "printers" in the search box on the taskbar.
- Select Printers & scanners.
- Select Hardware and Sound and choose Devices and Printers.
- Right-click on another printer and choose Set as default printer.
- Change the default printer back to the original printer.
- Open EasyACCT.
- At the Company Selection screen, select Print Preferences from the File menu.
- Select Restore Defaults for All Report Categories.
- Try printing the report again.
Solution 3: Check the level of the User Account Control (UAC) settings
- Type "UAC" in the in the search box on the taskbar.
- Select Change User Account Control settings.
- Lower the notification bar one level at a time and test in between.
- Click OK.
- Try printing the report again.
Solution 4: Update the default printer driver
- Type "Control Panel" in the search box on the Windows taskbar.
- Select the Control Panel application.
- Select Hardware and Sound and choose Devices and Printers.
- Right-click the default printer and choose Update driver.
- Try printing the report again.
- If this doesn't work, try deleting the printer and restart the computer. This will force Windows to find and install the printer driver again.