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Troubleshooting ProConnect Tax US diagnostic ref. 3443 - defining part-year/non-resident time periods
by Intuit• Updated 2 months ago
Using Iowa as the example state for this scenario, ProConnect Tax is generating the following diagnostic:
Dates defining part-year/non-resident time periods have been entered in the Iowa "Part-Yr./Nonres. Information". This information conflicts with the "Full Year Resident" status designated in Client Information. Please adjust the independent inputs to reflect only one. (ref. #3443)
The diagnostic won't prevent you from e-filing. However, you may be able to resolve the diagnostic using the steps below.
Follow these steps to resolve the diagnostic:
Keeping with the example scenario where Iowa is the state involved, follow the steps below.
- From the Input Return tab, go to State and Local ⮕ Part-Year/Nonres Information ⮕ IA Part-Year/Nonresident Info.
- Remove any nonresident or part-year resident entries.
Follow these steps if the previous steps don't resolve the issue:
- From the Input Return tab, go to General ⮕ Client Information.
- Remove the checkmark from the Full year resident? box.
ProConnect doesn't support dual state residency.
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