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Troubleshooting diagnostic ref. 5172 - e-file state identification number is required in ProConnect Tax
by Intuit• Updated 1 month ago
If there's a state abbreviation listed on the W-2 input but the state EIN is missing, the following diagnostic will generate in the Individual return of ProConnect Tax:
e-file: Form W-2 #X: e-file state identification number is required on the W-2. (ref. #5172)
To resolve this diagnostic, you need to enter the state identification number by going from the Input Return tab to Income ⮕ Wages, Salaries, Tips (W-2).
If you don't have the state ID number, contact the employer to obtain it. If you can't obtain a state ID, entering Federal EIN will clear the diagnostic but doesn't guarantee acceptance by the taxing authority.
Follow these steps to resolve the diagnostic:
- From the Input Return tab, go to Income ⮕ Wages, Salaries, Tips (W-2).
- Click on the W-2 listed in the diagnostic from tabs on the top navigation panel.
- Locate the Employer Information (MANDATORY for e-file) section.
- Press the in the Employer state ID field. Click on button to expand if multi-state W-2, enter the state abbreviation in (15) State
- Enter the (15) State Employer ID No.
- If there are state or local withholdings, enter (20) LOCALITY NAME.
- Delete any state abbreviations that:
- Aren't listed on the W-2
- Are for non-taxing states
- Don't have corresponding withholdings
- Click OK to close the window.
- Scroll down to the Electronic Filing (W-2 State/Local) section.
- Make sure each state listed in this section has a state abbreviation and ID number associated with it.
- It's usually not necessary to use the overrides in this section as entries in the Wages and State and Local sections are generally sufficient.