ProConnect HelpIntuit HelpIntuit

How to resolve diagnostic Ref. 8982 in ProConnect Tax

SOLVEDby Intuit2Updated March 01, 2023

When attempting to e-file your client's return, the following critical diagnostic may generate:

Taxpayer's Signature Date is required for PIN signature e-file returns. (ref. #8982)

To enter a signature date and resolve the diagnostic:

  1. On the Input Return tab, select General from the left-side menu.
  2. Click on Electronic Filing.
  3. Select the e-file Signature Main Form screen.
  4. Enter the date your client signed Form 8879 Taxpayer’s signature date.

If your client hasn't signed the 8879 yet but you're confident that they'll sign the same day you e-file their return, you can leave the Taxpayer's signature date blank and check the box for Computer date as PIN signature date, instead.

Was this helpful?

You must sign in to vote, reply, or post
ProConnect Tax

Sign in for the best experience

Ask questions, get answers, and join our large community of Intuit Accountants users.

Dynamic AdsDynamic Ads