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How to resolve ProConnect Tax diagnostics ref. 4975, ref. 7936, ref. 7937, ref. 7938

by Intuit• Updated 3 months ago

This article will help you resolve diagnostics that appear when a filing address is missing on an Ohio generic city return. The diagnostics state:

For individual returns:

  • "The filing address for an Ohio Generic City return must be entered. One or more generic returns are present without a filing address entry." (ref. #4975)

For S Corp or Partnership returns:

  • "An entry is required for the 'City, State, ZIP code' for all Generic cities." (ref. #7938)
  • "An entry is required for the 'Filing address' for all Generic cities." (ref. #7937)
  • "An entry is required for 'Filing addressee' for all Generic cities." (ref. #7936)

To resolve the diagnostics

  1. Go to Input Return ⮕ State & Local ⮕ Taxes. ⮕ OH Cities. 
  2. Select City in the top-right. 
  3. Select the city in Name of city
  4. Under the ** Filing Address [O] ** section, enter the following information:
    • Addressee 
    • Street
    • City, State, ZIP code 
  5. Provide the mailing address that appears on the filing instructions and slip sheets.
  6. Once the information is entered, the diagnostic is removed.
  1. Go to Input Return ⮕ State & Local. ⮕ Taxes ⮕ Ohio Cities Apportionment, Misc., Adjustments . 
  2. Select City in the top-right. 
  3. Select the city in Name of city
  4. Under the ** Filing Address (Mandatory For Generic){}section, enter the following information:
    • Addressee 
    • Street
    • City, State, ZIP code 
  1. Go to Input Return ⮕ State & Local. ⮕ Other Forms. ⮕ OH Cities. 
  2. Select City in the top-right. 
  3. Select the city in Name of city
  4. Under the ** Filing Address (Mandatory For Generic){}section, enter the following information:
    • Addressee 
    • Street
    • City, State, ZIP code 

For all returns

  • Provide the mailing address that appears on the filing instructions.
  • Once the information is entered, the diagnostic is removed.
  • Entries are mandatory for those cities using the generic return. See ohio.gov for a list of city addresses.
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